Contact Bali Rattan Bag
Get in touch with our team for wholesale inquiries, custom orders, and private label opportunities. We’re here to help you find the perfect rattan solution for your business.
Whether you’re a retailer looking to stock premium bali rattan bags, a brand interested in private labeling, or a business seeking custom designs, our experienced team is ready to discuss your requirements and provide personalized solutions tailored to your needs.
Get in Touch With Us
We offer multiple convenient ways to reach our team. Choose the communication method that works best for you, and we’ll respond promptly with the information you need.
Email Us
Send us a detailed inquiry about your project, requirements, or questions. We check our inbox regularly and typically respond within 24 business hours with comprehensive information.
Email Address:
Email is ideal for detailed inquiries, attaching design references, or discussing complex wholesale arrangements. Include as much detail as possible about your requirements so we can provide the most accurate response.
For quick questions and real-time conversation, reach out via WhatsApp. This is the fastest way to connect with our team and discuss your needs directly in a conversational format.
WhatsApp Number:
WhatsApp is perfect for rapid back-and-forth discussions, sharing photos of designs, clarifying specifications, or arranging calls. We actively monitor messages during business hours and respond quickly to inquiries.
Phone Call
Prefer speaking directly? Call us to discuss your project in detail. Our team can answer questions, provide quotes, and help you understand our full range of services and capabilities.
Phone Number:
+62 811 3809 193
When calling from outside Indonesia, please use the international dialing format. Calls during business hours (Monday-Friday, 9 AM – 6 PM Bali time) receive the quickest response from our sales and operations team.
Business Hours & Location
Operating Hours
We operate during the following hours to serve our wholesale partners, retailers, and custom order clients across the globe. All times listed are in Bali local time (GMT+8).
Monday – Friday: 9:00 AM – 6:00 PM Bali Time (GMT+8)
Saturday: 10:00 AM – 4:00 PM Bali Time (GMT+8)
Sunday: Closed (but WhatsApp messages are monitored)
For international clients outside the Bali timezone, use this converter to determine your local time for calls. We accommodate urgent inquiries outside regular hours via email and WhatsApp when possible.
During Indonesian national holidays, our workshop may operate on reduced hours or be closed. We’ll respond to all inquiries as soon as possible after holidays end.
Our Workshop Location
Our rattan bag workshop and sales office is located in the heart of Bali, Indonesia — the center of traditional rattan craftsmanship. Visit us to see our manufacturing process, inspect finished products, or discuss large wholesale orders in person.
City: Bali, Indonesia
Region: Craft district, traditional artisan community
For exact workshop address and directions, please email or contact us via WhatsApp. We’re happy to provide detailed directions, arrange transportation, or schedule a visit at your convenience. Many international wholesale partners and brands visit our workshop annually to oversee quality control and discuss new designs.
What to Include in Your Inquiry
To help us serve you more effectively and provide accurate information about pricing, timelines, and availability, please include the following details when you reach out:
For Wholesale & Bulk Orders
If you’re interested in stocking our rattan bags in your retail store or business, include: your business name and type, desired product models and styles, estimated monthly or annual order quantities, preferred price range, shipping destination, timeline for first order, and any special requirements such as packaging preferences or labeling needs.
Include information about your target market, customer demographics, and how you plan to market the bags. This helps us understand if certain styles or customizations might work particularly well for your customers.
For Custom Orders
When requesting custom designs or bespoke rattan bags, provide: your design concept or inspiration images, desired dimensions and specifications, material preferences (rattan type, color, finishing), hardware preferences, quantity needed, target price point if applicable, and preferred completion timeline.
Share any brand requirements, style guidelines, or specific features that are essential to your design. The more detailed your description, the faster we can provide accurate quotes and samples.
For Private Label Opportunities
If you’re a brand interested in private labeling our bags with your own branding, include: your company name and industry experience, target market and customer profile, desired customization level, volume commitments, timeline expectations, and branding specifications.
Explain your business model, distribution channels, and why private label rattan bags fit your brand strategy. This information helps us determine if we can create a tailored solution that meets all your requirements.
General Information to Always Include
Regardless of inquiry type, please provide: your full name and company name, your role or position, your email address and phone number, your country/region and timezone, a brief description of your business or project, and your preferred contact method and communication frequency.
If you have budget parameters or specific deadlines, mentioning these upfront helps us prioritize your inquiry and ensure we can meet your timeline requirements.
Our Response Commitment
We value your time and take every inquiry seriously. Here’s what you can expect when you contact us:
Initial Response
We respond to all email inquiries within 24 business hours with a confirmation message and initial assessment of your request. WhatsApp and phone inquiries receive immediate responses during business hours. This ensures we acknowledge your inquiry and begin gathering information needed for a comprehensive response.
Detailed Information
Within 48-72 business hours, we provide detailed information about pricing, timeline, product availability, customization options, or whatever is relevant to your specific inquiry. For complex requests, we may schedule a call to discuss your requirements in detail and clarify any technical specifications.
Sample or Quotation
For new wholesale partners or custom orders, we typically provide product samples or detailed quotations within 5-7 business days. This allows you to evaluate quality, inspect craftsmanship, and ensure the bags meet your expectations before placing larger orders.
Partnership Development
Once you’ve reviewed samples and have questions, we’re ready to finalize terms, discuss payment arrangements, establish production timelines, and begin your partnership with us. Our goal is to create mutually beneficial long-term relationships with all our wholesale and custom order clients.
Note: During peak seasons or when handling complex custom orders, response times may extend slightly beyond these timeframes. International orders may experience longer lead times due to shipping and customs considerations. We’ll always communicate any delays proactively.
Ready to Connect?
Whether you’re a retailer wanting to stock our premium rattan bags, a brand seeking private label manufacturing, or a business needing custom designs, we’re excited to hear from you. Contact us today and let’s discuss how we can partner to create exceptional rattan bag solutions for your customers.
Email: sales@balipremiumtrip.com
WhatsApp: +62 811 3809 193
Phone: +62 811 3809 193
We look forward to connecting with you and exploring opportunities to bring premium bali rattan bags to your market. Our team is standing by to answer your questions and provide the exceptional service you deserve.
Frequently Asked Questions About Contacting Us
Below are answers to common questions about reaching our team, response times, and how we work with inquiries.